Hazelvine is the QEPRMC managing agent and is responsible for the management of the estate, collection of service charge, recovery of unpaid charges, administration of the annual contracts, supporting our board of directors and ensuring a cost-effective and efficient service.
All owners are encouraged to register on the Hazelvine website at www.hazelvine.com . Hazelvine has recently set up a new ‘Portal’ called ‘Engage’, where individual service charge payers (i.e. QEP owners) can pay service charges, see any documents relevant to them, and report faults or requests.
(Please don’t be put off by the fact that some of the wording appears relevant only to leasehold flats or rentals – Hazelvine is apparently working on that issue.)
Please note that Hazelvine’s parent company is called Qdime which is why some of the staff’s email addresses use that format.
Estate team contacts:
OR [email protected]
Allsquare Law (Legal team sister company of Hazelvine)
Housing Association residents should not contact Hazelvine but should send any complaints or requests to their respective Housing Association – Home Group or Clarion. Private tenants should in first instance contact their landlord.