Contact Information
Estate Property Management
Engage Portal
https://engage.anthemmanagement.co.ukNotes
This portal is run by Anthem Property Management.
Their site will contain your invoices, relevant site documents such as AGM meeting notes.
To register with Engage platform, you will just need your unique ID as printed on your service charge statement. This ID is already linked to the email address used when registering with Anthem (formerly known as Hazelvine) when you first bought the property.
Anthem Management (Website)
https://anthemmanagement.co.uk/Postal Address
Thamesbourne Lodge, Station Road, Bourne End, SL8 5QH
Notes
Anthem used to be named Hazelvine and is part of the QDime group
Anthem Management (Direct Email)
[email protected]Notes
If possible, please quote your home address when emailing in so they can find your account quickly.
Local Community
QEP Board
[email protected]Notes
The board members are local residents who volunteer to
- Review expenditure of our management agents and various contractors,
- Help resolve local issues for residents
- Discuss with the local authority on community issues
- Plan for long term upkeep of the area
Gardening Committee
[email protected]Notes
The gardening committee work with fellow residents, the property management company and gardeners to guide on all matters related to our communal gardens. Gardening committee volunteers help steer on longer term projects such as plant treatment, replacements, tree health and reviewing contractor work for our commual areas.
For issues with your own garden requests or tree pruning, these issues would be best submitted via the engage portal which get escalated to gardening if necessary. Feel free to contact us if you are having issues submitting an issue via the portal.
Infrastructure
[email protected]Postal Address
The infrastructure team help guide contractors and property managers on key communal areas such as roads, lighting, signage and drainage.
If you have an issue to report, please use the Engage portal where the issue is escalated to infrastructure if necessary.
Guildford Borough Council
Customer Services
Tel: 01483 505050https://www.guildford.gov.uk
Postal Address
Millmead House,
Millmead,
Guildford,
GU2 4BB
Planning Enquiries
[email protected]Notes
Note that in QE Park we have NO permitted development rights. This means that any external change to your house may require planning permission, including matters like a new front door or new windows.
Building Control
https://www.guildford.gov.uk/article/24708/Find-out-about-building-control[email protected]Notes
The council advises that building regulations applications are needed for most construction projects.
Rubbish and Recycling
https://www.guildford.gov.uk/recyclingNotes
The Recycling page gives information about finding out which is your bin day, reporting a missed bin collection, local recycling facilities, and reporting a street cleaning issue.
Guildford Local Councillors - Stoughton North Ward
Surrey County Council
Surrey County Council
Tel: 0300 200 1003https://www.surreycc.gov.uk/[email protected]
Postal Address
Woodhatch Place,
11 Cockshot Hill,
Woodhatch,
Reigate, RH2 8EF.
Notes
Surrey County Council may be contacted via this page:
https://www.surreycc.gov.uk/council-and-democracy/contact-us
The county council is responsible for matters concerning roads and transport, education, adult social care, social and children’s services, and registry offices, among other things.
Julia McShane - County Councillor - Guildford North Division
Tel: 01483 837736[email protected]
Notes
Julia McShane is currently (October 2023) also a Guildford Borough Councillor and the present Leader of Guildford Borough Council.
Roads and Transport
Tel: 0300 200 1003https://www.surreycc.gov.uk/roads-and-transport[email protected]
Notes
The Roads and Transport page contains useful links including how to find out about road works, report a problem such as a pothole, and on-street parking matters.
Advice, Assistance & Crime Reporting
Surrey Police
Tel: 0800 555 111https://www.surrey.police.uk/
Notes
Non-emergency call 101
Emergency call 999
To report a crime or suspicious behaviour:
Citizens Advice Guildford and Ash
Tel: 0808 278 7888https://casws.org.uk/
Postal Address
15-21 Haydon Place,
Guildford,
GU1 4LL
Guildford Living